Faculty of Engineering and Information Technologies, University of Sydney, Australia.
Disasters. 2012 Apr;36(2):338-64. doi: 10.1111/j.0361-3666.2010.01260.x.
Coordination theory provides a theoretical framework for analysing complex processes of project groups working towards a common goal. In this study, we explore the relationship between coordination and social networks for the development of a network-based coordination model. This model is applied to measure the performance and quality of complex and dynamic project coordination such as in hospital emergency departments. The dataset used for the study was collected by the 2004 National Hospital Ambulatory Medical Care Survey--a national probability sample survey of visits to emergency and outpatient departments of non-Federal, short-stay and general hospitals in the United States. Using social network analysis, this study allows us to understand the possible causes of inefficient coordination performance and coordination quality resulting in access blocks.
协调理论为分析朝着共同目标努力的项目团队的复杂过程提供了一个理论框架。在这项研究中，我们探索了协调与社会网络之间的关系，以开发基于网络的协调模型。该模型用于衡量复杂和动态项目协调的绩效和质量，例如在医院急诊部门。本研究使用的数据集是通过 2004 年全国医院门诊医疗调查收集的，这是对美国非联邦、短期住院和综合医院急诊和门诊就诊的全国概率抽样调查。本研究通过社会网络分析，可以了解导致访问阻塞的协调绩效和协调质量低下的可能原因。
