Proactive approach identifies benefits.

The University of Iowa Hospitals and Clinics in Iowa City, has developed strategies to identify uninsured patients early in the stay, and help them access ongoing care in the community. Twelve healthcare benefit assistance program social workers educate patients and families about financial options and help them apply for government-sponsored programs. Through a Revolving Fund agreement, the hospital pays the Medicaid rate to post-acute facilities while patients' Social Security Disability is pending and is paid back when the disability coverage is approved. Dedicated social workers help patients who need brand name medications and can't afford them sign up for national pharmaceutical assistance programs.