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[通过互联网和电话预防自杀:113在线]

[Suicide prevention via the internet and the telephone: 113Online].

作者信息

Mokkenstorm J K, Huisman A, Kerkhof A J F M

机构信息

GGZ inGeest en lid van de raad van Bestuur.

出版信息

Tijdschr Psychiatr. 2012;54(4):341-8.

PMID:22508352
Abstract

BACKGROUND

113Online is a combination of a website and a telephone help-line for suicidal persons, their relatives and bereaved next of kin. The services it provides include crisis intervention, self-tests and brief psychotherapy. aim: To discover whether 113Online can in fact prevent suicidal behaviour – since it has now been in operation for more than a year.

METHOD

We were able to obtain information about the visitors of the website, check on the usage of services provided by 113Online and study the results of the self-tests.

RESULTS

The results for the first year indicated that there was a great need for anonymous online help for persons contemplating suicide. Scores for the self-tests showed that the website was visited by severely suicidal persons. It is surprising that so few of the users thereafter sought assistance from the conventional mental health care services.

CONCLUSION

The 113Online seems to be a promising approach to suicide prevention. The online assistance reaches its target population and seems to fulfil needs that are not being met by the regular health care services.

摘要

背景

113在线是一个面向自杀者、其亲属及新近痛失亲人者的网站与电话求助热线的组合。它提供的服务包括危机干预、自我测试及简短心理治疗。目的:鉴于113在线已运营一年多,探究其是否真能预防自杀行为。

方法

我们得以获取有关该网站访客的信息,核查113在线所提供服务的使用情况,并研究自我测试结果。

结果

第一年的结果表明,有自杀念头的人对匿名在线帮助有很大需求。自我测试得分显示,该网站有重度自杀倾向者访问。令人惊讶的是,此后很少有用户向传统心理健康护理服务机构寻求帮助。

结论

113在线似乎是一种很有前景的预防自杀方法。在线援助能够触及目标人群,且似乎满足了常规医疗服务未能满足的需求。

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