Gu Xiuzhu, Andersen Henning Boje, Madsen Marlene Dyrløv, Itoh Kenji, Siemsen Inger Margrete D
Department of Industrial Engineering and Management, Graduate School of Decision Science and Technology, Tokyo Institute of Technology, Tokyo, Japan.
J Nurs Care Qual. 2012 Oct-Dec;27(4):372-80. doi: 10.1097/NCQ.0b013e3182573736.
Staff perceptions of risks associated with patient handoffs were investigated in a survey of nurses in 6 Japanese hospitals. A total of 1462 valid responses were collected from nurses with an overall response rate of 74%. Respondents are moderately satisfied with the transfer of information and responsibility during handoffs. However, the handoff system was identified as immature. Hospital, work setting, and work experience affected nurses' views of handoff quality. Strategies for improving patient handoffs in Japan are proposed.
通过对6家日本医院护士的调查，研究了工作人员对患者交接班相关风险的认知。共收集到1462份护士的有效回复，总体回复率为74%。受访者对交接班期间信息和责任的传递满意度中等。然而，交接班系统被认为不够成熟。医院、工作环境和工作经验影响了护士对交接班质量的看法。本文提出了改善日本患者交接班的策略。
