University of Melbourne, Australia.
Health (London). 2013 Mar;17(2):113-34. doi: 10.1177/1363459312447257. Epub 2012 Jun 6.
Communication plays a crucial role in the management of medications. Ward rounds are sites where health professionals from different disciplines and patients come together to exchange medication information and make treatment decisions. This article examines power relations and spatial practices surrounding medication communication between patients and health professionals including doctors, nurses and pharmacists during ward rounds. Data were collected in two medical wards of a metropolitan teaching hospital in Melbourne, Australia. Data collection methods involved participant observations, field interviews, video-recordings, together with individual and group reflexive interviews. A critical discourse analysis was undertaken to identify the location sites where power relations were reproduced or challenged in ward rounds. Findings demonstrated that traditional medical hierarchies constructed the ways in which doctors communicated about medications during ward rounds. Nurses and pharmacists ventured into the ward round space by using the discourse of preparation and occupying a peripheral physical position. Doctors privileged the discourse of medication rationalization in their ward round discussions, competing with the discourse of inquiry taken up by patients and families. Ward rounds need to be restructured to provide opportunities for nurses and pharmacists to speak at dedicated times and in strategic locations. By critically reflecting upon the complex process of medication communication during ward rounds, greater opportunities exist for enhanced team communication among health professionals.
沟通在药物管理中起着至关重要的作用。查房是不同学科的卫生专业人员和患者聚集在一起交流药物信息并做出治疗决策的场所。本文考察了在查房期间患者与包括医生、护士和药剂师在内的卫生专业人员之间药物沟通中权力关系和空间实践。数据收集于澳大利亚墨尔本一所大都市教学医院的两个医疗病房。数据收集方法包括参与观察、现场访谈、录像,以及个人和小组反思性访谈。采用批判性话语分析来确定在查房中再现或挑战权力关系的位置地点。研究结果表明,传统的医疗等级制度构建了医生在查房期间交流药物的方式。护士和药剂师通过使用准备的话语并占据外围物理位置来涉足查房空间。医生在查房讨论中优先考虑药物合理化的话语,与患者和家属采用的探究话语竞争。需要对查房进行重组,为护士和药剂师提供在特定时间和战略位置发言的机会。通过对查房期间药物沟通的复杂过程进行批判性反思,为卫生专业人员之间的团队沟通提供了更多机会。