Hosp Case Manag. 2012 Jul;20(7):109-11.
Valley Baptist Medical Center has dropped its 30-day readmission rate to 15% by improving communication with patients and family members as well as post-acute providers. After a pilot project for heart failure patients, the hospital expanded the project to all admissions on medical units. The team adapted the Project RED (Re-Engineering Discharge) model to improve the discharge process. The hospital participates in communitywide meetings with post-acute providers organized by the TMF Health Quality Institute to improve transitions in care.
山谷浸信会医疗中心通过改善与患者及其家属以及急性后期医疗服务提供者的沟通,将30天再入院率降至了15%。在针对心力衰竭患者开展了一个试点项目后,该医院将该项目扩展至医疗科室的所有入院患者。该团队采用了RED项目(出院流程再造)模型来改进出院流程。该医院参加了由TMF健康质量研究所组织的与急性后期医疗服务提供者的全社区会议,以改善护理转接。