University of Crete, Department of Psychology, Gallos Campus, Rethymno, Crete GR74100, Greece.
J Soc Psychol. 2012 Jul-Aug;152(4):436-57. doi: 10.1080/00224545.2011.632788.
The study examined relationships between leaders' emotion regulation and leaders' and subordinates' work-related outcomes. Fifty-one school directors and 281 teachers reported on their strategies of emotion regulation (reappraisal, suppression), job satisfaction, and affect at work. For subordinates, suppression was negatively related to job satisfaction and was positively related to negative affect and emotional exhaustion, and reappraisal was positively related to job satisfaction and negatively to negativ affect. In contrast, multilevel analyses found that directors' use of reappraisal was neg atively related to subordinates' job satisfaction, and directors' use of suppression wa positively related to subordinates' positive affect. Leaders' suppression interacted wit group cohesion to predict subordinates' negative affect. This is one of the first studies to find evidence for the possible tension between leaders' emotion regulation competencie and organizational-role interests.
本研究考察了领导者的情绪调节与领导者和下属的工作相关结果之间的关系。51 名学校校长和 281 名教师报告了他们的情绪调节策略（重新评估、抑制）、工作满意度和工作中的情绪。对于下属，抑制与工作满意度呈负相关，与消极情绪和情绪耗竭呈正相关，而重新评估与工作满意度呈正相关，与消极情绪呈负相关。相比之下，多层次分析发现，校长使用重新评估与下属的工作满意度呈负相关，而校长使用抑制与下属的积极情绪呈正相关。领导者的抑制与群体凝聚力相互作用，预测下属的消极情绪。这是首批发现领导者情绪调节能力与组织角色利益之间可能存在紧张关系的证据之一。
