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上级的向上交换关系与下属的结果:检验授权的多层次中介作用。

Supervisors' upward exchange relationships and subordinate outcomes: testing the multilevel mediation role of empowerment.

机构信息

Department of Management, Warrington College of Business, University of Florida, Florida, USA.

出版信息

J Appl Psychol. 2012 May;97(3):668-80. doi: 10.1037/a0026305. Epub 2011 Nov 14.

Abstract

This study empirically examined the proposition that supervisors' exchange relationships with their own supervisors (i.e., leader-leader exchange, or LLX) are related to their subordinates' work-related outcomes through 3 mechanisms: (a) leaders modeling their LLX to develop and maintain their exchange relationships with their subordinates (i.e., leader-member exchange, or LMX), (b) motivating the team and its members, captured by team and individual empowerment, and (c) facilitating the relationships between LMX and individual outcomes. Analyses of multisource and lagged data from 104 team supervisors and 577 subordinates showed that LMX mediated the positive relationship of LLX on subordinates' individual empowerment. Furthermore, team empowerment and individual empowerment sequentially mediated the positive relationships between LLX and subordinates' job satisfaction and job performance. The authors also found that the indirect relationships of LMX with job satisfaction and job performance via individual empowerment were stronger when LLX was higher. Theoretical and practical implications of these findings are discussed.

摘要

本研究通过 3 种机制实证检验了这样一个假设:主管与其上级的交换关系(即领导-领导交换,LLX)通过以下 3 种机制与下属的工作相关结果有关:(a)领导者通过模仿他们的 LLX 来发展和维持与下属的交换关系(即领导-成员交换,LMX),(b)通过团队和个人授权来激励团队及其成员,(c)促进 LMX 和个人结果之间的关系。对来自 104 名团队主管和 577 名下属的多来源和滞后数据的分析表明,LMX 中介了 LLX 对下属个人授权的积极关系。此外,团队授权和个人授权依次中介了 LLX 与下属工作满意度和工作绩效之间的积极关系。作者还发现,当 LLX 较高时,LMX 通过个人授权与工作满意度和工作绩效的间接关系更强。讨论了这些发现的理论和实践意义。

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