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Knowledge management systems utilize information technology to manage knowledge in organizations with the purpose of creating, supporting, storing and disseminating information. These systems have been around for decades, but have significantly changed over time in complexity and features with the evolution of information technology and the Internet. With the development of these new technologies, the concept of knowledge management has thrived and has had significant impact on the way in which knowledge is accumulated, stored and accessed. This article will describe the historical development of knowledge management systems in oral health, illustrate the technology using examples and explore the future use of these systems with emerging technologies such as Google Wave®. One example of how knowledge management systems may affect the quality of dental education is the DentEd project, where a collaborative website was developed to coordinate dental school visitations and collection of reports from working groups, leading to several important publications. MEDLINE is another example of an effective knowledge management system in health care, providing access to health care-related scientific literature, which is highly organized under the auspices of the United States National Library of Medicine. Another and very differently organized example of an effective knowledge management system is Wikipedia, which is a free, web-based, collaborative, multilingual encyclopedia project supported by a nonprofit foundation. The final example of an effective knowledge management system is all of the social media, including Facebook and Twitter. These tools have proven very powerful in organizing and collaborating. In conclusion, the development of new technologies and the Internet have changed the way in which information is developed and accessed. This development is still ongoing and only the future will reveal how this will continue to change.
知识管理系统利用信息技术管理组织中的知识，旨在创建、支持、存储和传播信息。这些系统已经存在了几十年，但随着信息技术和互联网的发展，其复杂性和功能发生了重大变化。随着这些新技术的发展，知识管理的概念蓬勃发展，对知识的积累、存储和访问方式产生了重大影响。本文将描述口腔健康领域知识管理系统的历史发展，通过实例说明该技术，并探讨这些系统与新兴技术（如 Google Wave®）的未来应用。知识管理系统可能影响牙科教育质量的一个例子是 DentEd 项目，该项目开发了一个协作网站，以协调牙科学校的访问和工作组报告的收集，从而产生了一些重要的出版物。MEDLINE 是医疗保健领域另一个有效的知识管理系统的例子，它提供了获取医疗相关科学文献的途径，这些文献在美国国家医学图书馆的支持下进行了高度组织。维基百科是另一个非常不同的有效知识管理系统的例子，它是一个免费的、基于网络的、协作的、多语言的百科全书项目，由一个非营利基金会支持。另一个有效的知识管理系统的例子是所有的社交媒体，包括 Facebook 和 Twitter。这些工具在组织和协作方面已经被证明非常强大。总之，新技术和互联网的发展改变了信息的开发和获取方式。这种发展仍在继续，只有未来才能揭示它将如何继续改变。
