Dhar Rajib Lochan
Pure Information Technology Pvt. Ltd., Pune, India.
Work. 2012;43(2):211-22. doi: 10.3233/WOR-2012-1426.
Organizational support relates to an organization's readiness to reward increased work effort and to meet socio-emotional needs. This study investigated the various constructs of employees' perceptions of organizational support in the Indian context, with specific reference to the information technology (IT) industry.
Thirty six semi-structured interviews were conducted from three different organizations over a period of four months. The participants were employed as Project Managers, Team Leaders and Executives in these organizations operating in Pune and were selected via randomized quota sampling to reflect a mix of age, positions, genders and experience with organization.
Qualitative methods were used in order to collect the data, through phenomenological principles.
Discussion with the participants led to the emergence of five different themes which influence employees' perception of organizational support. These were: materialistic support, supervisor support, building reciprocal relationships, Organizational justice and intentions to leave.
This study provided a tentative starting point towards the greater understanding of the employee's perceived notion of organizational support. Based on the study findings, there is an imperative that the human resource department and organizational forerunners continue to use research findings to support IT professionals in various ways in order to improve their quality of work life.
组织支持与组织对增加工作努力给予奖励以及满足社会情感需求的意愿相关。本研究调查了在印度背景下员工对组织支持的各种认知结构，特别提及信息技术（IT）行业。
在四个月的时间里，从三个不同组织进行了36次半结构化访谈。参与者受雇于浦那运营的这些组织，担任项目经理、团队领导和高管，通过随机配额抽样选取，以反映年龄、职位、性别和组织经验的综合情况。
采用定性方法，通过现象学原理收集数据。
与参与者的讨论产生了影响员工对组织支持认知的五个不同主题。这些主题是：物质支持、上级支持、建立互惠关系、组织公正和离职意图。
本研究为更深入理解员工对组织支持的认知概念提供了一个初步起点。基于研究结果，人力资源部门和组织领导者必须继续利用研究结果以各种方式支持IT专业人员，从而改善他们的工作生活质量。
