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关键利益相关者对大学咨询中心的看法:来自伊朗的经验。

The key stakeholders' opinions regarding university counseling centers: An experience from Iran.

作者信息

Peykari Niloofar, Tehrani Fahimeh Ramezani, Afzali Hossein Malek, Eftekhari Monir Baradaran, Djalalinia Shirin

机构信息

Deputy of Research and Technology, Ministry of Health and Medical Education, Tehran, Iran And PhD Student, Endocrine and Metabolism Research Center, Tehran University of Medical Sciences, Tehran, Iran.

出版信息

J Res Med Sci. 2011 Sep;16(9):1202-9.

Abstract

BACKGROUND

Student counseling centers are responsible for physical, mental and social health of university students. Therefore, this study was conducted to assess the key stakeholders' opinions on different aspects of the activities performed in these centers.

METHODS

This qualitative study used focus group discussion. Key stakeholders including university students and key informants from nine randomly selected medical universities participated in the study. After data saturation, thematic analysis was conducted. Themes were drawn out through constant comparative method.

RESULTS

Based on 243 extracted codes and through comparative analysis, four categories were determined, namely students' need for students counseling centers, successes and limitations of student counseling centers, student counseling services priorities, and suggestions for service promotion.

CONCLUSIONS

According to stakeholders' opinions, youth participation in needs assessment and priority setting processes in real-based situations leads to better performance of counseling services. Empowering the counselors is another point required for better outcomes. In addition, strategic planning and monitoring, along with evaluation of programs, could promote the provided services.

摘要

背景

学生咨询中心负责大学生的身心健康和社会健康。因此,本研究旨在评估关键利益相关者对这些中心开展的活动不同方面的看法。

方法

本定性研究采用焦点小组讨论。包括大学生和来自九所随机选取的医科大学的关键信息提供者在内的关键利益相关者参与了该研究。在数据饱和后,进行了主题分析。通过持续比较法得出主题。

结果

基于243个提取的代码并通过比较分析,确定了四类,即学生对学生咨询中心的需求、学生咨询中心的成功与局限、学生咨询服务的优先事项以及服务推广建议。

结论

根据利益相关者的意见,青年参与基于实际情况的需求评估和优先事项设定过程会使咨询服务表现更佳。增强咨询师的能力是取得更好成果所需的另一点。此外,战略规划和监测以及项目评估可以促进所提供的服务。

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