Townsend M B
Kaiser Permanente Medical Center, Anaheim, California.
J Nurs Adm. 1990 Feb;20(2):11-4.
A participative approach to nursing reorganization proved very successful in gaining support and acceptance of major structural changes by all affected managers. In this approach, managers developed a new organizational design which better met the Nursing Division's needs while supporting its philosophy and values. Working from the design, the entire management group developed operational descriptions of each new and revised role which have proved invaluable as guidelines for people learning new interrelationships.
