School of Medical and Health Management, Tongji Medical College, Huazhong University of Science & Technology, Wuhan, China.
Soc Sci Med. 2013 Nov;96:290-6. doi: 10.1016/j.socscimed.2012.09.044. Epub 2012 Oct 17.
In order to investigate medical professional attitudes and behaviors in China and explore the influencing factors with a focus on hospital internal management, we developed a 13-item professional attitudes and 11-item behaviors inventory. Self-administered questionnaires were distributed to 390 physicians mainly in four specialties in two tertiary Chinese hospitals in 2011. 306 completed questionnaires were collected. More than 90% of respondents agreed with at least nine of the 13 specific statements about principles. However, responses on behaviors were not necessarily consistent with those on attitudes. 80.3% of respondents reported that they usually or always participated in quality improvement activities and 48.2% reported that they usually or always participated in peer evaluations of colleagues' quality of care. Some 47.8% had encountered incompetent colleagues and 17.7% had encountered significant medical errors caused by colleagues. Among those who had encountered incompetence or significant medical errors, almost two thirds had never reported their concerns to the hospital or other relevant authorities. Half of the physicians did not obtain enough continuing medical education credits. Physicians' professional reported behaviors were influenced by their personal and professional characteristics, professional attitudes, and assessment of hospital internal management constitutions. For example, participation in decision-making had a significant role in professional reported behaviors of protecting patient confidentiality, improving quality of care, and self-regulation, with those sometimes or often participating in decision-making indicating higher levels of reported behaviors than those who seldom participated (odds ratios: 1.84; 4.31, 2.44; 3.31). The results showed Chinese physicians demonstrated positive attitudes to professionalism principles. However, their reported behaviors were at times inconsistent with their attitudes, especially in the areas of competence, quality improvement, and self-regulation. One of effective strategies to facilitate Chinese physicians' professionalism may be to improving hospital management.
为了调查中国医疗专业人员的态度和行为,并探讨以医院内部管理为重点的影响因素,我们开发了一个包含 13 项专业态度和 11 项行为的清单。2011 年,我们在中国两家三级医院的四个专业中,向 390 名医生发放了自填式问卷。共收集到 306 份有效问卷。超过 90%的受访者至少同意 13 项原则具体陈述中的 9 项。然而,行为方面的回应并不一定与态度方面的回应一致。80.3%的受访者报告说他们通常或总是参与质量改进活动,48.2%报告说他们通常或总是参与同事医疗质量的同行评估。约 47.8%的受访者遇到过不称职的同事,17.7%的受访者遇到过因同事造成的重大医疗失误。在遇到不称职或重大医疗失误的受访者中,近三分之二的人从未向医院或其他相关部门报告过他们的担忧。一半的医生没有获得足够的继续医学教育学分。医生的专业报告行为受到个人和专业特征、专业态度以及对医院内部管理体制的评估的影响。例如,参与决策对保护患者隐私、提高医疗质量和自我监管的专业报告行为有显著作用,有时或经常参与决策的人比很少参与决策的人报告的行为水平更高(比值比:1.84;4.31,2.44;3.31)。结果表明,中国医生对专业主义原则表现出积极的态度。然而,他们的报告行为有时与他们的态度不一致,特别是在能力、质量改进和自我监管方面。改善医院管理可能是促进中国医生专业精神的有效策略之一。