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VA CMOPs:在政府中形成质量和效率的模式。

VA CMOPs: producing a pattern of quality and efficiency in government.

机构信息

College of Pharmacy, University of Arizona, Tucson, USA.

出版信息

J Am Pharm Assoc (2003). 2012;52(6):810-5. doi: 10.1331/JAPhA.2012.11075.

DOI:10.1331/JAPhA.2012.11075
PMID:23229969
Abstract

OBJECTIVE

To describe the modern, highly efficient, and effective production of prescriptions in a contemporary pharmacy practice setting using large-scale automated dispensing systems.

SETTING

83,000-square-foot Department of Veterans Affairs Consolidated Mail Outpatient Pharmacy (VA CMOP) facility in Tucson, AZ.

PRACTICE DESCRIPTION

The Tucson VA CMOP is one of seven highly automated, large-volume mail service pharmacy operations that prepare, dispense, and mail approximately 100 million prescriptions annually to veterans throughout the United States. The sophisticated automated dispensing systems allow production to be accomplished quickly and at a lower cost than performing the same dispensing tasks at local VA Medical Center (VAMC) pharmacies. As a result of CMOP dispensing program support, pharmacists at local VAMC pharmacies and clinics have the opportunity to spend more time counseling patients instead of being distracted by non-clinical product dispensing tasks.

CONCLUSION

VA CMOPs contribute to improving patient care by reorganizing the patient prescription dispensing workflow dynamic from a systems perspective, thereby allowing local VA health care facility pharmacists and other health care providers to better address and resolve patients' medication use issues. Ultimately, the VA CMOP network is a dynamic example of an organizational component within the VA health care system that actively contributes to the government's goal of working better and costing less.

摘要

目的

描述在现代药剂实践环境中使用大规模自动化配药系统高效、有效地生产处方。

背景

亚利桑那州图森市的 83000 平方英尺的退伍军人事务部综合邮件门诊药房(VA CMOP)设施。

实践描述

图森 VA CMOP 是七个高度自动化、大容量邮件服务药房之一,每年为全美退伍军人准备、配发和邮寄约 1 亿张处方。复杂的自动化配药系统允许以比在当地退伍军人医疗中心(VAMC)药房执行相同的配发任务更低的成本更快地完成配发工作。由于 CMOP 配发计划的支持,当地 VAMC 药房和诊所的药剂师有机会花更多时间为患者提供咨询,而不是分心于非临床的产品配发任务。

结论

VA CMOP 通过从系统角度重新组织患者处方配发工作流程动态,有助于改善患者护理,从而使当地 VA 医疗保健设施的药剂师和其他医疗保健提供者能够更好地解决和解决患者的用药问题。最终,VA CMOP 网络是 VA 医疗保健系统内一个积极为政府实现更好工作和更低成本目标做出贡献的组织组成部分的动态范例。

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引用本文的文献

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Assessment of Consolidated Mail Outpatient Pharmacy Utilization in the Indian Health Service.对印第安卫生服务局综合邮件门诊药房使用情况的评估。
Fed Pract. 2020 Jul;37(7):325-330.
2
Reducing the Expenditures and Workload Associated With VA Partial-Fill Prescription Processing.减少与退伍军人事务部部分配药处方处理相关的支出和工作量。
Fed Pract. 2018 Apr;35(4):28-33.