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将安全作为医疗保健领域5S管理法的一个组成部分。

Making safety an integral part of 5S in healthcare.

作者信息

Ikuma Laura H, Nahmens Isabelina

机构信息

Mechanical and Industrial Engineering, Louisiana State University, Baton Rouge, LA, USA.

Construction Management, Louisiana State University, Baton Rouge, LA, USA.

出版信息

Work. 2014;47(2):243-51. doi: 10.3233/WOR-121576.

Abstract

BACKGROUND

Healthcare faces major challenges with provider safety and rising costs, and many organizations are using Lean to instigate change. One Lean tool, 5S, is becoming popular for improving efficiency of physical work environments, and it can also improve safety.

OBJECTIVE

This paper demonstrates that safety is an integral part of 5S by examining five specific 5S events in acute care facilities. We provide two arguments for how safety is linked to 5S:1. Safety is affected by 5S events, regardless of whether safety is a specific goal and 2. Safety can and should permeate all five S's as part of a comprehensive plan for system improvement.

METHODS

Reports of 5S events from five departments in one health system were used to evaluate how changes made at each step of the 5S impacted safety.

RESULTS

Safety was affected positively in each step of the 5S through initial safety goals and side effects of other changes.

CONCLUSIONS

The case studies show that 5S can be a mechanism for improving safety. Practitioners may reap additional safety benefits by incorporating safety into 5S events through a safety analysis before the 5S, safety goals and considerations during the 5S, and follow-up safety analysis.

摘要

背景

医疗保健面临着提供者安全和成本上升的重大挑战,许多组织正在采用精益方法来推动变革。一种精益工具——5S,在提高实际工作环境效率方面正变得越来越流行,并且它还能提高安全性。

目的

本文通过研究急症护理机构中的五个特定5S事件,证明安全是5S不可或缺的一部分。我们针对安全与5S的关联提出了两个观点:1. 安全会受到5S事件的影响,无论安全是否是特定目标;2. 作为系统改进综合计划的一部分,安全能够且应该渗透到所有五个S之中。

方法

使用来自一个医疗系统中五个部门的5S事件报告,来评估5S每个步骤所做的改变如何影响安全。

结果

通过初始安全目标以及其他改变的副作用,5S的每个步骤都对安全产生了积极影响。

结论

案例研究表明,5S可以成为提高安全性的一种机制。从业者可以通过在5S之前进行安全分析、在5S过程中设定安全目标并加以考虑以及进行后续安全分析,将安全纳入5S事件,从而获得额外的安全益处。

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