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如果每五个医生中就有一个受到职业倦怠的影响,那么其他四个医生呢?有经验的医生的应对策略。

If every fifth physician is affected by burnout, what about the other four? Resilience strategies of experienced physicians.

机构信息

Organizational Psychology in Medicine Section, Department of Medical Psychology, Heidelberg University Hospital, Heidelberg, Germany.

出版信息

Acad Med. 2013 Mar;88(3):382-9. doi: 10.1097/ACM.0b013e318281696b.

Abstract

PURPOSE

To identify health-promoting strategies employed by experienced physicians in order to define prototypical resilience processes and key aspects of resilience-fostering preventive actions.

METHOD

From January 2010 to March 2011, the authors conducted 200 semistructured interviews with physicians of different ages, disciplines, and hierarchical status from across Germany. The interview transcripts were analyzed according to the Content Analysis method.

RESULTS

Analysis revealed 30 subcodes in three dimensions: (1) job-related gratifications derived from treatment interactions, (2) practices, such as leisure-time activities, self-demarcation, limitation of working hours, and continuous professional development, and (3) attitudes, such as acceptance of professional and personal boundaries, a focus on positive aspects of work, and personal reflexivity.

CONCLUSIONS

The reported strategies and attitudes helped to develop mental, physical, and social resource pools that fostered effective decision making. Successful coping, in turn, encouraged the maintenance of resilience-promoting abilities. In relation to Conservation of Resources Theory, physician resilience emerged as the ability to invest personal resources in a way that initiates positive resource spirals in spite of stressful working conditions. Enriching traditional stress management approaches with the dynamic of positive as well as negative resource spirals would thus appear to be a promising approach.

摘要

目的

识别经验丰富的医生所采用的促进健康的策略,以确定典型的恢复力过程和促进恢复力的预防措施的关键方面。

方法

作者于 2010 年 1 月至 2011 年 3 月期间,对来自德国各地不同年龄、学科和层级地位的医生进行了 200 次半结构化访谈。根据内容分析法对访谈记录进行了分析。

结果

分析揭示了三个维度的 30 个子代码:(1)治疗互动中产生的与工作相关的满足感,(2)实践,如业余时间活动、自我界定、工作时间限制和持续的专业发展,(3)态度,如接受专业和个人界限、关注工作的积极方面和个人反思。

结论

报告的策略和态度有助于发展心理、身体和社会资源库,从而促进有效的决策制定。成功应对压力反过来又鼓励维持促进恢复力的能力。与资源保存理论有关的是,医生的恢复力表现为能够以一种方式投入个人资源,即使在压力工作条件下也能引发积极的资源螺旋。因此,用积极和消极资源螺旋的动态来丰富传统的压力管理方法,似乎是一种很有前途的方法。

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