School of Health and Human Sciences, Southern Cross University, Lismore, New South Wales, Australia.
J Nurs Manag. 2013 Apr;21(3):563-71. doi: 10.1111/j.1365-2834.2012.01390.x. Epub 2012 May 23.
Aim The aim of the present synthesis was to review the literature on bullying in the nursing workplace and develop an explanatory model for patterns of victimization and contagion within the workgroup. Background Although research has demonstrated that bullying can cause significant harm there has been little investigation or theorizing into the place of the workgroup as a vehicle for magnifying, transmitting or sustaining bullying. Evaluation Narrative synthesis of the literature on bullying in the nursing workplace. Key issues The putative model developed from a narrative synthesis of the available literature proposes four forms of bullying as workgroup manipulation. Conclusions The model provides insight into mechanisms for the contagion of bullying and victimization within workgroups and an explanatory mechanism for the way bullying can escalate to implicate patient care. Implications for Nurse Managers Recognizing workgroup manipulation processes and the patterns of victimization and contagion with the workgroup provides a deeper understanding of bullying and illustrates the place of intervention strategies which foster the emotional intelligence climate in nursing teams.
目的 本综述的目的是回顾护理工作场所中欺凌的文献，并为工作群体内的受害和感染模式建立一个解释模型。 背景 尽管研究表明欺凌会造成严重伤害，但对于工作群体作为放大、传播或维持欺凌的工具的调查或理论研究却很少。 评估 对护理工作场所欺凌文献的叙述性综述。 关键问题 从现有文献的叙述性综述中提出的假设模型提出了作为工作群体操纵的四种欺凌形式。 结论 该模型深入了解了工作群体内欺凌和受害的传染机制，以及欺凌如何升级到影响患者护理的解释机制。 对护士长的意义 认识到工作群体操纵过程以及与工作群体的受害和感染模式，可以更深入地了解欺凌现象，并说明了促进护理团队情商氛围的干预策略的位置。
