Salant Talya, Slavin Samuel, Baumrin Emily, Bordeu Michelle, Rowley Maura, Brackett Ethan, Severin Philip, Behforouz Heidi
Department of Medicine, Brigham and Women's Hospital, Boston, MA 02115, USA.
J Ambul Care Manage. 2013 Apr-Jun;36(2):156-65. doi: 10.1097/JAC.0b013e31827fb325.
Beginning in 2007, a community health center and a community health worker organization collaborated on a community health worker initiative to improve diabetes outcomes among underserved communities. Despite a shared vision, the initiative ended prematurely because of a number of unexpected collaborative challenges. This article describes the results of a qualitative investigation into these challenges. Through examples, we show how our collaborative difficulties were due to 3 interacting influences: logistics, participation, and institutional culture. We argue for the importance of institutional cultural competency in health care collaborations and provide recommendations for future collaborations that takes into account these 3 overarching influences.
从2007年开始,一个社区卫生中心和一个社区卫生工作者组织合作开展了一项社区卫生工作者倡议,以改善服务不足社区的糖尿病治疗效果。尽管有着共同的愿景,但由于一些意想不到的合作挑战,该倡议提前结束。本文描述了对这些挑战进行定性调查的结果。通过实例,我们展示了我们的合作困难是如何由三个相互作用的影响因素导致的:后勤、参与度和机构文化。我们强调了机构文化能力在医疗保健合作中的重要性,并为未来考虑这三个总体影响因素的合作提供了建议。