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预测护士离职意向的工作生活质量。

Predicting quality of work life on nurses' intention to leave.

机构信息

Department of Nursing, College of Medicine, National Taiwan University, Taiwan.

出版信息

J Nurs Scholarsh. 2013 Jun;45(2):160-8. doi: 10.1111/jnu.12017. Epub 2013 Mar 5.

Abstract

PURPOSE

The purpose of this study was to explore the relationship between quality of work life (QWL) and nurses' intention to leave their organization (ITLorg).

DESIGN

A descriptive cross-sectional survey design was conducted using purposive sampling of 1,283 nurses at seven hospitals in Taiwan. Data were collected from March to June 2012.

METHODS

Three questionnaires, including the Chinese version of the Quality of Nursing Work Life scale (C-QNWL), a questionnaire of intention to leave the organization, and a demographic questionnaire, with two informed consent forms were delivered to the nurses at their workplaces. Descriptive data, Pearson's correlations, and the ordinal regression model were analyzed.

FINDINGS

Over half (52.5%) of nurses had ITLorg. Seven QWL dimensions were significantly negatively correlated with ITLorg (r = -0.17 to -0.37, p < .01). Significant predictors (p < .05) of ITLorg (the pseudo R(2) = 0.282) were being single, having a diploma or lower educational level, working in a nonteaching hospital. Four of the QWL dimensions--supportive milieu with job security and professional recognition, work arrangement and workload, work or home life balance, and nursing staffing and patient care--were also predictors of ITLorg. Three QWL dimensions were not predictors of ITLorg.

CONCLUSIONS

This study showed that individual-related variables (being single, having a diploma or lower educational level), a work-related variable (working at a nonteaching hospital), and the four QWL dimensions play a significant role in nurses' ITLorg. After the QWL dimensions were added to the regression, the variance explained by the model more than doubled.

CLINICAL RELEVANCE

To reduce nurses' ITLorg, nursing administrators may offer more focused interventions to improve the supportive milieu with job security and professional recognition, work arrangement and workload, work or home life balance, and nursing staffing and patient care.

摘要

目的

本研究旨在探讨工作生活质量(QWL)与护士组织离职意向(ITLorg)之间的关系。

设计

采用台湾 7 家医院的目的抽样法,对 1283 名护士进行了描述性横断面调查设计。数据收集于 2012 年 3 月至 6 月。

方法

将包含护理工作生活质量量表中文版(C-QNWL)、离职意向问卷和人口统计学问卷的三份问卷,以及两份知情同意书,分发给工作场所的护士。采用描述性数据、皮尔逊相关系数和有序回归模型进行分析。

结果

超过一半(52.5%)的护士有 ITLorg。七个 QWL 维度与 ITLorg 呈显著负相关(r=-0.17 至-0.37,p<.01)。护士组织离职意向的显著预测因素(p<.05)(伪 R²=0.282)是单身、具有文凭或以下学历、在非教学医院工作。四个 QWL 维度——有工作保障和专业认可的支持性环境、工作安排和工作量、工作与生活平衡以及护理人员配备和患者护理——也是 ITLorg 的预测因素。三个 QWL 维度不是 ITLorg 的预测因素。

结论

本研究表明,个体相关变量(单身、具有文凭或以下学历)、工作相关变量(在非教学医院工作)以及四个 QWL 维度在护士 ITLorg 中起着重要作用。在将 QWL 维度添加到回归模型后,模型解释的方差增加了一倍以上。

临床意义

为了降低护士的 ITLorg,护理管理人员可以提供更有针对性的干预措施,以改善有工作保障和专业认可的支持性环境、工作安排和工作量、工作与生活平衡以及护理人员配备和患者护理。

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