Kranz Ashley M, Pahel Bhavna T, Rozier R Gary
Department of Health Policy and Management, Gillings School of Global Public Health, University of North Carolina at Chapel Hill, Chapel Hill, NC, USA.
Pediatr Dent. 2013 Mar-Apr;35(2):E68-74.
The purpose of this study was to examine the oral literacy demands placed on parents of young children during preventive dental visits in a pediatric medical office.
Transcripts of audio recordings for 15 pediatric medical visits were analyzed to assess the oral literacy demand of the visit, as measured by use of terminology, language complexity, and structural characteristics of the dialogue. Parent-completed surveys were used to determine recall of dental concepts discussed during the visit. Pearson's correlation coefficients were calculated to identify relationships among these measures and parental recall of the visit.
Visits were interactive and used limited jargon and uncomplicated language. Oral literacy demand measures were associated with each other. Parental recall of the visit was associated with measures of high oral literacy demand.
Assessing measures of oral literacy demand is a novel method for examining provider communication used during preventive dental visits in a pediatric medical office. Providers displayed low oral literacy demand when communicating with parents. Parental recall of dental concepts, however, was associated unexpectedly with higher oral literacy demand. Further research should examine a larger sample size and the effect of measures of oral literacy demand among low- and high-literacy patients.
本研究旨在调查在儿科医疗诊所进行预防性牙科检查时，幼儿家长所面临的口腔读写能力要求。
分析15次儿科医疗检查的录音文字记录，以评估检查过程中的口腔读写能力要求，评估指标包括术语使用、语言复杂度和对话结构特征。使用家长填写的调查问卷来确定对检查期间讨论的牙科概念的记忆情况。计算皮尔逊相关系数，以确定这些指标与家长对检查的记忆之间的关系。
检查具有互动性，使用的专业术语有限且语言简单。口腔读写能力要求指标之间相互关联。家长对检查的记忆与高口腔读写能力要求指标相关。
评估口腔读写能力要求指标是一种检查儿科医疗诊所预防性牙科检查期间医护人员沟通情况的新方法。医护人员与家长沟通时，口腔读写能力要求较低。然而，家长对牙科概念的记忆却意外地与较高的口腔读写能力要求相关。进一步的研究应调查更大的样本量以及口腔读写能力要求指标对低读写能力和高读写能力患者的影响。
