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行话在牙科保健领域医患沟通中的作用——一项系统综述与荟萃分析

Role of jargon in the patient-doctor communication in the dental healthcare sector-A systematic review and meta-analysis.

作者信息

Kumar P Mohan, Nagate Raghavendra Reddy, Alqahtani Saad Mohammad, Sarma G Sankar Narayana, Supraja S

机构信息

Department of Periodontics, Vishnu Dental College, Bhimavaram, Andhra Pradesh, India.

Department of Periodontics and Community Dental Sciences (PCS), Division of Periodontics, College of Dentistry, King Khalid University, Abha, Kingdom of Saudi Arabia.

出版信息

J Educ Health Promot. 2023 Jun 30;12:198. doi: 10.4103/jehp.jehp_1442_22. eCollection 2023.

DOI:10.4103/jehp.jehp_1442_22
PMID:37545998
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC10402770/
Abstract

Medical terminology is useful for better communication between medical and dental professionals. Overzealous use of this terminology and use of medical terms during patient interaction hamper the complete understanding of the doctor's explanation about their health status. Nowadays, the usage of abbreviations or short terminology in health sectors has become common during all stages like the patient's initial visit, during the diagnosis, and even during the treatment plan stage. The objective was to know the commonly used jargon in the dental profession and to know the effect of the commonly used jargon on patient-doctor communication and treatment outcomes. Three major scientific databases were used as search engines PubMed, Web of Science, and Scopus by following three main search criteria, the common use of jargon in the dental profession, effect of jargon on patient-doctor communication, and treatment outcomes. An approach to meta-synthesis was used in the qualitative research methodology. With the Sandelowski and Barroso approach, meta-synthesis was carried out. Following database searches, during the years 2001 to 2022, 424 studies were gathered. Ten sources were then chosen and used in the analysis stage. Usage of jargon in dental professions has an effect on patient-doctor communication, and to an extent, it also has an effect on the treatment plan which further has its effect on treatment outcome.The correlation ratio (COR) of frequency of jargon is 0.46 (0.34; 0.57), with value <0.0001, which indicates the presence of these issues in dental healthcare sector. The cautious use of jargon within the health profession will be beneficial in terms of professional communication with the patients and also helps in rendering better treatment to the patients.

摘要

医学术语有助于医疗和牙科专业人员之间更好地交流。在与患者互动过程中过度使用这些术语以及使用医学术语会妨碍患者完全理解医生对其健康状况的解释。如今,在医疗领域,无论是患者初诊、诊断过程还是治疗计划阶段,使用缩写或简短术语都已变得很普遍。目的是了解牙科行业常用的行话,以及常用行话对医患沟通和治疗结果的影响。通过遵循三个主要搜索标准,即牙科行业行话的常用情况、行话对医患沟通的影响以及治疗结果,使用了三个主要科学数据库作为搜索引擎,即PubMed、科学网和Scopus。定性研究方法采用了元综合法。运用桑德洛斯基和巴罗斯的方法进行了元综合。在数据库搜索后,收集了2001年至2022年期间的424项研究。然后选择了10个来源并用于分析阶段。牙科行业中使用行话会对医患沟通产生影响,并且在一定程度上也会对治疗计划产生影响,进而影响治疗结果。行话出现频率的相关比率(COR)为0.46(0.34;0.57),P值<0.0001,这表明牙科医疗领域存在这些问题。在医疗行业谨慎使用行话,对于与患者进行专业沟通有益,也有助于为患者提供更好的治疗。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/847f/10402770/5d2ff41619bd/JEHP-12-198-g004.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/847f/10402770/111b477afa75/JEHP-12-198-g001.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/847f/10402770/c885fb8c2f42/JEHP-12-198-g002.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/847f/10402770/63335861074d/JEHP-12-198-g003.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/847f/10402770/5d2ff41619bd/JEHP-12-198-g004.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/847f/10402770/111b477afa75/JEHP-12-198-g001.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/847f/10402770/c885fb8c2f42/JEHP-12-198-g002.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/847f/10402770/63335861074d/JEHP-12-198-g003.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/847f/10402770/5d2ff41619bd/JEHP-12-198-g004.jpg

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