Rotman School of Management, University of Toronto, Toronto, Ontario, Canada.
J Occup Health Psychol. 2013 Jul;18(3):241-51. doi: 10.1037/a0032507. Epub 2013 May 20.
The extent to which individuals manage multiple role domains has yet to be fully understood. We advance past research by examining the effect of interrole conflict among three very common and critically important life roles-work, family, and school-on three corresponding types of satisfaction. Further, we examine individual-based techniques that can empower people to manage multiple roles. In doing so, we integrate the disengagement strategies from the work recovery and coping literatures. These strategies focus on taking your mind off the problems at hand and include cognitive disengagement (psychological detachment, cognitive avoidance coping), as well as cognitive distortion (escape avoidance coping). We examine these strategies in a two-wave study of 178 individuals faced with the challenge of managing work, family, and school responsibilities. Findings demonstrated a joint offsetting effect of psychological detachment and cognitive avoidance coping on the relationship between work conflict and work satisfaction. Findings also indicated an exacerbating effect of escape avoidance coping on the relationship between work conflict and work satisfaction, school conflict and school satisfaction, and between family conflict and family satisfaction. Implications for theory and practice are discussed.
个体管理多个角色领域的程度尚未得到充分理解。我们通过研究三种非常常见且至关重要的生活角色（工作、家庭和学校）之间的角色内冲突对三种相应类型的满意度的影响，从而推进了研究。此外，我们还研究了能够赋予人们管理多个角色的基于个体的技术。在这样做的过程中，我们整合了工作恢复和应对文献中的脱离策略。这些策略侧重于摆脱手头的问题，包括认知脱离（心理脱离、认知回避应对），以及认知扭曲（逃避回避应对）。我们在一项涉及 178 名个体的两波研究中研究了这些策略，这些个体面临着管理工作、家庭和学校责任的挑战。研究结果表明，心理脱离和认知回避应对对工作冲突与工作满意度之间的关系具有联合抵消效应。研究结果还表明，逃避回避应对对工作冲突与工作满意度、学校冲突与学校满意度以及家庭冲突与家庭满意度之间的关系具有加剧效应。讨论了对理论和实践的启示。
