Carnochan Sarah, Samples Mark, Lawson Jennifer, Austin Michael J
Bay Area Social Services Consortium, School of Social Welfare, University of California, Berkeley, California 94720-7400, USA.
J Evid Based Soc Work. 2013;10(3):147-60. doi: 10.1080/15433714.2013.788946.
A growing movement in the United States seeks to improve the outcomes achieved by public agencies through performance measurement strategies. In child welfare policy, a federally mandated performance measurement system has evolved since the 1980s, establishing the federal Child and Family Services Review which uses a series of performance indicators for evaluating the child welfare system. This article reviews the literature on performance measurement and performance management in the public sector in order to develop a conceptual framework for examining the federal child welfare performance measurement system. It briefly summarizes the evolution of federal policy related to performance measurement in child welfare. The framework is then used to guide an analysis of the debate surrounding the establishment of the current child welfare performance measurement system, concluding with recommendations for consideration in future reform efforts.
美国一项日益壮大的运动旨在通过绩效衡量策略来改善公共机构所取得的成果。在儿童福利政策方面，自20世纪80年代以来，一个由联邦政府强制推行的绩效衡量系统逐渐发展起来，建立了联邦儿童与家庭服务审查制度，该制度使用一系列绩效指标来评估儿童福利系统。本文回顾了关于公共部门绩效衡量和绩效管理的文献，以便构建一个用于审视联邦儿童福利绩效衡量系统的概念框架。文章简要总结了儿童福利领域与绩效衡量相关的联邦政策的演变。然后，该框架被用于指导对围绕当前儿童福利绩效衡量系统建立的争论进行分析，并在最后提出了一些建议，以供未来改革时考虑。
