Zimmerman Sheryl, Cohen Lauren W, Reed David, Gwyther Lisa P, Washington Tiffany, Cagle John G, Beeber Anna S, Sloane Philip D
School of Social Work and Cecil G. Sheps Center for Health Services Research, University of North Carolina at Chapel Hill, Chapel Hill, NC 27599, USA.
J Gerontol Soc Work. 2013;56(6):535-53. doi: 10.1080/01634372.2013.811145. Epub 2013 Jul 22.
Nursing homes and residential care/assisted living settings provide care to 2.4 million individuals. Few studies compare the experience of, and relationships between, family and staff in these settings, despite ongoing family involvement and evidence that relationships are problematic. Data from 488 families and 397 staff members in 24 settings examined family involvement and family and staff burden, depressive symptoms, and perceptions; and staff absenteeism and turnover. There were few differences across setting types. Although conflict rarely occurred, there was room for improvement in family-staff relations; this area, and preparing family for their caregiving roles, are appropriate targets for social work intervention.
养老院以及寄宿护理/辅助生活机构为240万人提供护理服务。尽管家庭持续参与其中，且有证据表明关系存在问题，但很少有研究比较这些机构中家庭与工作人员的经历及两者之间的关系。来自24个机构的488个家庭和397名工作人员的数据，考察了家庭参与情况、家庭及工作人员的负担、抑郁症状和看法，以及工作人员的缺勤和离职情况。不同机构类型之间差异不大。虽然冲突很少发生，但家庭与工作人员的关系仍有改善空间；这一领域以及帮助家庭做好护理准备的工作，是社会工作干预的合适目标。
