Pignata Silvia, Winefield Anthony H
Work and Stress Research Group, Centre for Applied Psychological Research, University of South Australia, Adelaide, South Australia, Australia.
Stress Health. 2015 Feb;31(1):24-34. doi: 10.1002/smi.2517. Epub 2013 Jul 23.
We examined the effects of awareness of stress-reduction interventions on employee well-being and work attitudes using a mixed methods design. Cross-sectional data are presented from 247 employees who completed questionnaires in 2004 at one Australian university. Analyses indicated that employees, who reported that interventions had been undertaken, scored higher on job satisfaction, affective organizational commitment, perceived procedural justice and trust in senior management than those who were not aware of the measures, although they did not differ in psychological strain. Details of the stress-reduction interventions implemented by the Occupational Health and Safety department at the university are also reported. Thematic analyses of the perceived causes of both decreases and increases in stress for employees showed that staff reported workload and staffing pressures as key sources of increases in stress. On the other hand, new supervisors and/or management were identified as sources of decreased stress. Areas for consideration in future efforts to develop and refine stress interventions are also discussed.
我们采用混合方法设计，研究了对减压干预措施的认知对员工幸福感和工作态度的影响。呈现了2004年在一所澳大利亚大学完成问卷调查的247名员工的横断面数据。分析表明，报告接受过干预措施的员工在工作满意度、情感组织承诺、感知程序公正和对高级管理层的信任方面得分高于那些不了解这些措施的员工，尽管他们在心理压力方面没有差异。还报告了该大学职业健康与安全部门实施的减压干预措施的详细情况。对员工压力增减的感知原因进行的主题分析表明，员工报告工作量和人员配置压力是压力增加的主要来源。另一方面，新的主管和/或管理层被认为是压力减轻的来源。还讨论了未来在制定和完善压力干预措施时需要考虑的领域。
