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国家临床领导力发展计划的服务影响:定性研究的结果。

Service impact of a national clinical leadership development programme: findings from a qualitative study.

机构信息

UCD School of Nursing, Midwifery and Health Systems, University College Dublin, Dublin 4, Ireland.

出版信息

J Nurs Manag. 2015 Apr;23(3):324-32. doi: 10.1111/jonm.12133. Epub 2013 Jul 25.

DOI:10.1111/jonm.12133
PMID:23890149
Abstract

AIM

The study reported here was part of a larger study, which evaluated a national clinical leadership development programme with reference to resources, participant experiences, participant outcomes and service impact. The aim of the present study was to evaluate the programme's service impact.

BACKGROUND

Clinical leadership development develops competencies that are expressed in context. The outcomes of clinical leadership development occur at individual, departmental and organisational levels.

METHODS

The methods used to evaluate the service impact were focus groups, group interviews and individual interviews. Seventy participants provided data in 18 separate qualitative data collection events.

RESULTS

The data contained numerous accounts of service development activities, initiated by programme participants, which improved service and/or improved the culture of the work setting.

CONCLUSION

Clinical leadership development programmes that incorporate a deliberate service impact element can result in identifiable positive service outcomes. The nuanced relationship between leader development and service development warrants further investigation.

IMPLICATIONS FOR NURSING MANAGEMENT

This study demonstrates that clinical leadership development can impact on service in distinct and identifiable ways. Clinical leadership development programmes should focus on the setting in which the leadership competencies will be demonstrated.

摘要

目的

本研究是一项更大规模研究的一部分,该研究参照资源、参与者体验、参与者成果和服务影响评估了一项国家临床领导力发展计划。本研究旨在评估该计划的服务影响。

背景

临床领导力发展培养在具体情境中表现出来的能力。临床领导力发展的成果发生在个人、部门和组织层面。

方法

用于评估服务影响的方法包括焦点小组、小组访谈和个人访谈。70 名参与者在 18 次单独的定性数据收集活动中提供了数据。

结果

数据中包含了许多由项目参与者发起的服务发展活动的描述,这些活动改善了服务和/或改善了工作环境的文化。

结论

包含明确服务影响要素的临床领导力发展计划可以带来可识别的积极服务成果。领导力发展和服务发展之间复杂的关系值得进一步研究。

对护理管理的启示

本研究表明,临床领导力发展可以以明确和可识别的方式影响服务。临床领导力发展计划应侧重于将领导能力展现出来的环境。

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