Gardner G J
Accident and Emergency Department, Countess of Chester Hospital, England.
Arch Emerg Med. 1990 Jun;7(2):81-9. doi: 10.1136/emj.7.2.81.
Over a 1-month period all patients arriving in the accident and emergency department by ambulance following a '999' call were questioned using a standard proforma. They were assessed as to whether their medical condition warranted ambulance transfer. A number of social and practical points were analyzed to see whether they would identify any group of patients who used the emergency service without medical need. Overall 289 patients were questioned. Of these 178 (62%) were considered to have medically warranted an ambulance call whereas 111 (38%) did not. A number of features which were more likely to result in an unjustified call were identified. These would suggest that basic knowledge of first aid by the public is poor and should be improved.
在1个月的时间里，所有通过拨打“999”后由救护车送至事故与急救科的患者，均使用标准表格进行询问。评估他们的病情是否需要救护车转运。分析了一些社会和实际情况，以确定是否能找出任何无医疗需求却使用急诊服务的患者群体。总共询问了289名患者。其中178名（62%）被认为其病情确实需要呼叫救护车，而111名（38%）则不需要。确定了一些更有可能导致不合理呼叫的特征。这表明公众的急救基本知识较差，需要改进。
