我给员工留出关怀的时间。

'I give staff time to care'.

作者信息

Lomas Clare

出版信息

Nurs Stand. 2013;27(41):20-1. doi: 10.7748/ns2013.06.27.41.20.s26.

DOI:10.7748/ns2013.06.27.41.20.s26

Abstract

Flo Panel-Coates is working to improve care at a heavily criticised NHS trust. Since taking on the director of nursing post in October 2012, she has secured more support for ward leaders, giving them time to do their job, improved the skill mix of staff, and cut senior nurses' paperwork. Ensuring staff work consistently to the highest standard is the NHS's biggest challenge, she says.

摘要

弗洛·帕内尔-科茨正在努力改善一家饱受批评的国民保健服务信托机构的护理工作。自2012年10月担任护理主任一职以来，她为病房负责人争取到了更多支持，让他们有时间开展工作，改善了员工的技能组合，并减少了高级护士的文书工作。她说，确保员工始终按照最高标准工作是国民保健服务面临的最大挑战。