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大型医院(中国)内科医生对电子病历的满意度

Physician satisfaction with electronic medical record in a huge hospital (China).

作者信息

Jia-lin Liu, Siru Liu, Fei Lei

机构信息

Department of Medical Informatics, West China Medical School/West China Hospital, Sichuan University, Chengdu, China.

出版信息

Stud Health Technol Inform. 2013;192:920.

PMID:23920694
Abstract

Electronic medical record (EMR) is widely used in Chinese hospitals. Yet little is known about the physician satisfaction with EMR in Chinese hospitals. The purpose of this paper is to develop an instrument to measure physician satisfaction with EMR and to survey physician satisfaction with EMR in the biggest hospital in China. We developed a questionnaire and did a cross-sectional survey on 100 physicians from July 2010 to November 2010 in the huge hospital in China. A total of 92 completed questionnaires were returned. Our results revealed that although the overall physician satisfaction with EMR was relatively high (70.7%), certain aspects of the service showed some degree of dissatisfaction (function, efficiency, quality).

摘要

电子病历(EMR)在中国医院中被广泛使用。然而,对于中国医院医生对电子病历的满意度却知之甚少。本文的目的是开发一种工具来衡量医生对电子病历的满意度,并对中国最大的医院中医生对电子病历的满意度进行调查。我们编制了一份问卷,并于2010年7月至2010年11月在中国一家大型医院对100名医生进行了横断面调查。共收回92份完整问卷。我们的结果显示,尽管医生对电子病历的总体满意度相对较高(70.7%),但服务的某些方面显示出一定程度的不满(功能、效率、质量)。

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