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药剂师与医生对协作实践的看法:社区药学服务项目的研究结果

Pharmacist and physician views on collaborative practice: Findings from the community pharmaceutical care project.

作者信息

Kelly Deborah V, Bishop Lisa, Young Stephanie, Hawboldt John, Phillips Leslie, Keough T Montgomery

机构信息

School of Pharmacy (Kelly, Bishop, Young, Hawboldt, Phillips), Memorial University, St. John's, Newfoundland and Labrador.

出版信息

Can Pharm J (Ott). 2013 Jul;146(4):218-26. doi: 10.1177/1715163513492642.

Abstract

BACKGROUND

Strong working relationships between pharmacists and physicians are needed to optimize patient care. Understanding attitudes and barriers to collaboration between pharmacists and physicians may help with delivery of primary health care services. The objective of this study was to capture the opinions of family physicians and community pharmacists in Newfoundland and Labrador (NL) regarding collaborative practice.

METHODS

Two parallel surveys were offered to all community pharmacists and family physicians in NL. Surveys assessed the following: attitudes and experience with collaborative practice, preferred communication methods, perceived role of pharmacists, areas for more collaboration and barriers to collaborative practice. Results for both groups were analyzed separately, with comparisons between groups to compare responses with similar questions.

RESULTS

Survey response rates were 78.6% and 7.1% for pharmacists and physicians, respectively. Both groups overwhelmingly agreed that collaborative practice could result in improved patient outcomes and agreed that major barriers were lack of time and compensation and the need to deal with multiple pharmacists/physicians. Physicians indicated they would like more collaboration for insurance approvals and patient counselling, while pharmacists want to assist with identifying and managing patients' drug-related problems. Both groups want more collaboration to improve patient adherence.

CONCLUSION

Both groups agree that collaborative practice can positively affect patient outcomes and would like more collaboration opportunities. However, physicians and pharmacists disagree about the areas where they would like to collaborate to deliver care. Changes to reimbursement models and infrastructure are needed to facilitate enhanced collaboration between pharmacists and physicians in the community setting.

摘要

背景

药剂师与医生之间需要紧密的工作关系以优化患者护理。了解药剂师与医生合作的态度和障碍可能有助于提供初级卫生保健服务。本研究的目的是收集纽芬兰和拉布拉多省(NL)家庭医生和社区药剂师对合作实践的看法。

方法

向NL的所有社区药剂师和家庭医生提供了两项平行调查。调查评估了以下内容:合作实践的态度和经验、首选的沟通方式、药剂师的感知角色、更多合作的领域以及合作实践的障碍。两组的结果分别进行分析,并在组间进行比较以比较对类似问题的回答。

结果

药剂师和医生的调查回复率分别为78.6%和7.1%。两组都压倒性地同意合作实践可以改善患者结局,并同意主要障碍是时间和报酬不足以及需要与多名药剂师/医生打交道。医生表示他们希望在保险审批和患者咨询方面有更多合作,而药剂师希望协助识别和管理患者的药物相关问题。两组都希望有更多合作以提高患者依从性。

结论

两组都同意合作实践可以对患者结局产生积极影响,并希望有更多合作机会。然而,医生和药剂师在他们希望合作提供护理的领域上存在分歧。需要改变报销模式和基础设施,以促进社区环境中药剂师和医生之间加强合作。

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