Lee Chun-Lin, Huang Ming-Kuei
Department of Business Administration, National Taipei University , Taipei City, Taiwan .
Cyberpsychol Behav Soc Netw. 2014 Mar;17(3):172-80. doi: 10.1089/cyber.2012.0029. Epub 2013 Aug 24.
Although researchers have published many studies on computer literacy and anxiety related to computer self-efficacy, there are two gaps in relevant literature. First, the effects of computer literacy and computer anxiety on computer self-efficacy are considered separately, yet their interaction effect is neglected. Second, the role of individual gender characteristics in the relationships between computer literacy and anxiety on computer self-efficacy is far from clear. To address these two concerns, this study empirically investigates the interaction effect between computer literacy and computer anxiety, and the moderating role of gender. This study tests hypotheses using survey data from people who have experience using computers in Taiwan, and uses hierarchical regression to analyze the models. Results indicate that computer literacy can help form positive computer self-efficacy more effectively for males than for females, and computer anxiety can lead to more negative computer self-efficacy for females than for males. A three-way interaction also exists among computer literacy, computer anxiety, and gender. The results, research contributions, and limitations are discussed, and implications for future studies are suggested.
尽管研究人员已经发表了许多关于计算机素养以及与计算机自我效能感相关的焦虑的研究，但相关文献存在两个空白。首先，计算机素养和计算机焦虑对计算机自我效能感的影响是分开考虑的，然而它们的交互作用却被忽视了。其次，个体性别特征在计算机素养与计算机焦虑对计算机自我效能感的关系中的作用还远未明确。为了解决这两个问题，本研究实证考察了计算机素养与计算机焦虑之间的交互作用以及性别的调节作用。本研究使用来自台湾有计算机使用经验者的调查数据来检验假设，并使用层次回归分析模型。结果表明，计算机素养对男性形成积极的计算机自我效能感比女性更有效，而计算机焦虑对女性导致消极的计算机自我效能感比男性更严重。计算机素养、计算机焦虑和性别之间还存在三方交互作用。讨论了研究结果、研究贡献和局限性，并提出了对未来研究的启示。
