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安卡拉的市政员工如何对待残疾人?

How do municipality employees in Ankara approach persons with disabilities?

机构信息

Department of Public Health, Faculty of Medicine, Hacettepe University, 06100 Ankara, Turkey.

出版信息

Disabil Health J. 2013 Oct;6(4):391-8. doi: 10.1016/j.dhjo.2013.04.005. Epub 2013 Jun 4.

DOI:10.1016/j.dhjo.2013.04.005
PMID:24060263
Abstract

BACKGROUND

Municipalities have a crucial role in the adaptation of urban spaces, buildings, and public services for full use by persons with disabilities.

OBJECTIVE

The aim of this study was to determine the attitudes toward persons with disabilities in municipal employees.

METHODS

This descriptive study included 338 municipal employees of a major municipality in Ankara, Turkey. Data were collected via a questionnaire and the Attitude towards Persons with Disabilities Scale (ATPDS) (Dokmen, 2000). Descriptive statistics, the t test, ANOVA, and ordinal logistic regression were used to analyze the data.

RESULTS

Among the participants, 5.1% had some type of disability, 15.0% had a family member with a disability, and 6.9% cared for a person with a disability. Pity was the most common feeling (30.6%) toward persons with disabilities. Mean ATPDS score was 115.6 ± 15.1 out of 150. The attitudes of the employees with a family member or a friend with a disability, as well as those of the employees that had cared for a person with a disability were more favorable than their counterparts (p < 0.05).

CONCLUSIONS

The present findings showed that close contact and interaction with persons with disabilities were associated with more positive attitudes. Therefore, promoting positive attitudes among municipal employees and the development of a supportive organizational culture with respect to the rights of persons with disabilities may be useful. Interventions aimed at increasing awareness of and interaction with persons with disabilities may improve the attitudes of municipal employees, and consequently improve the services municipalities provide to persons with disabilities.

摘要

背景

在使城市空间、建筑物和公共服务完全适合残疾人使用方面,市政当局发挥着至关重要的作用。

目的

本研究旨在确定市政工作人员对残疾人的态度。

方法

本描述性研究包括土耳其安卡拉一个主要城市的 338 名市政工作人员。通过问卷和残疾人士态度量表(ATPDS)(Dokmen,2000)收集数据。使用描述性统计、t 检验、方差分析和有序逻辑回归分析数据。

结果

在参与者中,5.1%有某种类型的残疾,15.0%有残疾家庭成员,6.9%照顾残疾人士。对残疾人最常见的感觉是怜悯(30.6%)。ATPDS 的平均得分为 150 分中的 115.6±15.1。有残疾家庭成员或朋友的员工,以及照顾残疾人士的员工的态度比其他人更为有利(p<0.05)。

结论

本研究结果表明,与残疾人的密切接触和互动与更积极的态度有关。因此,促进市政工作人员对残疾人权利的积极态度和发展支持性的组织文化可能会有所帮助。旨在提高对残疾人士的认识和互动的干预措施可能会改善市政工作人员的态度,并最终改善市政当局为残疾人士提供的服务。

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