护士指导对离职意愿的影响：聚焦角色压力和倦怠的中介作用
[Effects of nurses' mentoring on turnover intention: focused on the mediating effects role stress and burnout].
作者信息
Han Sangsook, Kim Ohsook, Joo Yunsu, Choi Eunduck, Han Jeongwon
机构信息
College of Nursing Science, East-West Nursing Research Institute, Kyung Hee University, Seoul, Korea.
College of Nursing Science, Kyung Hee University, Seoul, Korea.
出版信息
J Korean Acad Nurs. 2013 Oct;43(5):605-12. doi: 10.4040/jkan.2013.43.5.605.
PURPOSE
The purpose of this study was to investigate the casual relationship between nurses' mentoring and turnover intention and to verify the goodness of fit between a hypothetical model and actual data in order to suggest an adequate model.
METHODS
The survey was conducted with 434 nurses working in general hospitals in Seoul. Data were collected during February 2013, and analyzed with SPSS Windows 18.0 and AMOS 7.0.
RESULTS
Mentoring was found to have a direct effect on decrease in role stress. Role stress had a direct effect on increase in burnout and mentoring, with role stress as a mediator, there was an indirect effect on burnout. Burnout had a direct effect on increase in turnover intention, and role stress, with burnout as a mediator, and mentoring, through role stress and burnout, an indirect effect was found on increase in turnover intention.
CONCLUSION
The results of this study indicate that nursing managers should put effort into reducing role stress and burnout, while seeking to establish a more efficient mentoring system so that for nurses, there will be a lowering of turnover intention.
目的
本研究旨在探讨护士导师指导与离职意愿之间的因果关系，并验证假设模型与实际数据的拟合优度，以提出合适的模型。
方法
对在首尔综合医院工作的434名护士进行了调查。2013年2月收集数据，并使用SPSS Windows 18.0和AMOS 7.0进行分析。
结果
发现导师指导对角色压力的降低有直接影响。角色压力对职业倦怠的增加有直接影响，并且以角色压力为中介，导师指导对职业倦怠有间接影响。职业倦怠对离职意愿的增加有直接影响，以职业倦怠为中介的角色压力以及通过角色压力和职业倦怠的导师指导，对离职意愿的增加有间接影响。
结论
本研究结果表明，护理管理者应努力减轻角色压力和职业倦怠，同时寻求建立更有效的导师指导系统，以便降低护士的离职意愿。
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