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多部门社区医疗联盟组织参与者内部的治理过程与变革:愿景、使命、战略共识及联盟感知价值的中介作用

Governance processes and change within organizational participants of multi-sectoral community health care alliances: the mediating role of vision, mission, strategy agreement and perceived alliance value.

作者信息

Hearld Larry R, Alexander Jeffrey A

机构信息

Department of Health Services Administration, School of Health Professions, University of Alabama at Birmingham, 3201 1st Avenue North, Birmingham, AL, 35222, USA,

出版信息

Am J Community Psychol. 2014 Mar;53(1-2):185-97. doi: 10.1007/s10464-013-9618-y.

Abstract

Multi-sectoral community health care alliances are organizations that bring together individuals and organizations from different industry sectors to work collaboratively on improving the health and health care in local communities. Long-term success and sustainability of alliances are dependent on their ability to galvanize participants to take action within their 'home' organizations and institutionalize the vision, goals, and programs within participating organizations and the broader community. The purpose of this study was to investigate two mechanisms by which alliance leadership and management processes may promote such changes within organizations participating in alliances. The findings of the study suggest that, despite modest levels of change undertaken by participating organizations, more positive perceptions of alliance leadership, decision making, and conflict management were associated with a greater likelihood of participating organizations making changes as a result of their participation in the alliance, in part by promoting greater vision, mission, and strategy agreement and higher levels of perceived value. Leadership processes had a stronger relationship with change within participating organizations than decision-making style and conflict management processes. Open-ended responses by participants indicated that participating organizations most often incorporated new measures or goals into their existing portfolio of strategic plans and activities in response to alliance participation.

摘要

多部门社区医疗保健联盟是将来自不同行业部门的个人和组织聚集在一起,共同致力于改善当地社区的健康状况和医疗保健服务的组织。联盟的长期成功与可持续性取决于它们激励参与者在其“所属”组织内采取行动,并将愿景、目标和项目在参与组织及更广泛社区中制度化的能力。本研究的目的是调查联盟领导与管理过程可能促进参与联盟的组织内部发生此类变化的两种机制。研究结果表明,尽管参与组织所进行的变革程度不大,但对联盟领导、决策和冲突管理的更积极看法与参与组织因参与联盟而进行变革的可能性更大相关,部分原因是促进了更高的愿景、使命和战略一致性以及更高水平的感知价值。领导过程与参与组织内部的变革之间的关系比决策风格和冲突管理过程更为紧密。参与者的开放式回答表明,参与组织最常将新措施或目标纳入其现有的战略计划和活动组合中,以回应联盟参与。

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