整形与重建外科科室工作人员使用智能手机和移动WhatsApp进行沟通的效果
Efficacy of communication amongst staff members at plastic and reconstructive surgery section using smartphone and mobile WhatsApp.
作者信息
Wani Shabeer Ahmad, Rabah Sari M, Alfadil Sara, Dewanjee Nancy, Najmi Yahya
机构信息
Departments of Surgical Specialities, Section of Plastic and Reconstructive Surgery, King Fahad Medical City, Riyadh, Kingdom of Saudi Arabia.
出版信息
Indian J Plast Surg. 2013 Sep;46(3):502-5. doi: 10.4103/0970-0358.121990.
OBJECTIVE
The objective of this study is to assess the efficacy of smartphone and its WhatsApp application as a communication method amongst the staff of plastic and reconstructive surgery section at tertiary care health facility.
MATERIALS AND METHODS
From January 2012 onwards, the authors used smartphones and its WhatsApp application as a communication method amongst their team for various aspects of patient management and as a tool for academic endorsements.
RESULTS
During the period of this study, there were 116 episodes regarding patient management, which were handled, in a timely fashion by using this application. In addition opinion of rotating residents in the section was sought regarding the efficacy of this method of communication. Overall majority of residents were satisfied with this mode of communication.
CONCLUSIONS
This new method of communication is an effective method for clinical and academic endorsements. The method is cheap and quick and easy to operate.
目的
本研究的目的是评估智能手机及其WhatsApp应用程序作为三级医疗保健机构整形与重建外科科室工作人员之间沟通方式的有效性。
材料与方法
从2012年1月起，作者将智能手机及其WhatsApp应用程序作为团队内部患者管理各方面的沟通方式以及学术认可的工具。
结果
在本研究期间，有116起患者管理事件通过使用该应用程序得到了及时处理。此外，还征求了该科室轮转住院医师对这种沟通方式有效性的意见。总体而言，大多数住院医师对这种沟通方式感到满意。
结论
这种新的沟通方式是临床和学术认可的有效方法。该方法成本低廉、快速且易于操作。
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