J Psychol. 2014 Mar-Apr;148(2):215-51. doi: 10.1080/00223980.2013.774200.
Using the trickle-down model as the theoretical foundation, we explored whether subordinates' perceived supervisory non-work support (subordinates' PSNS) mediates the relationship between supervisors' perception of higher-level managers' non-work support (supervisors' PSNS) and subordinates' organizational citizenship behaviors. Using dyadic data collected from 132 employees and their immediate supervisors, we found support for the aforementioned mediation process. Furthermore, supervisors' perceived in-group/out-group membership of subordinates moderated the aforementioned supervisors' PSNS-subordinates' PSNS relationship, such that this relationship is stronger for out-group subordinates. Theoretical and practical implications and future research directions are discussed.
我们采用自上而下模型作为理论基础，探讨了下属感知到的主管非工作支持（下属 PSNS）是否在主管感知到的上级管理者非工作支持（主管 PSNS）与下属组织公民行为之间起中介作用。通过对 132 名员工及其直接主管进行的二元数据分析，我们发现上述中介过程得到了支持。此外，主管对下属的内群体/外群体感知调节了上述主管 PSNS-下属 PSNS 关系，对于外群体下属，这种关系更强。讨论了理论和实践意义以及未来的研究方向。
