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在实践管理中智能使用数字工具和社交媒体。

The intelligent use of digital tools and social media in practice management.

机构信息

Connecticut Children's Medical Center, University of Connecticut, Hartford, CT.

Genesys Regional Medical Center, Grand Blanc, MI.

出版信息

Chest. 2014 Apr;145(4):896-902. doi: 10.1378/chest.13-0251.

Abstract

The Internet has fundamentally transformed the way patients and health-care providers communicate and interact. The use of digital tools and social media platforms, such as blogs, Facebook, Instagram, and Twitter, have empowered patients to expand their health-care knowledge and have provided practitioners with new ways to gain knowledge, lead discussions, promote causes, and build relationships with patients and other providers. In this article, we discuss the difference between digital communication, static one-way digital presence, and two-way social media connections. We also describe ways to establish and foster your digital profile, review the benefits and risks of engaging professionally in social media, and describe ways in which digital and social media tools may prove useful in both reimbursement and practice management.

摘要

互联网从根本上改变了患者和医疗保健提供者沟通和互动的方式。数字工具和社交媒体平台(如博客、Facebook、Instagram 和 Twitter)的使用使患者能够扩展他们的医疗保健知识,并为从业者提供了新的途径来获取知识、引导讨论、促进事业发展以及与患者和其他提供者建立关系。在本文中,我们讨论了数字通信、静态单向数字存在和双向社交媒体连接之间的区别。我们还描述了建立和培养数字形象的方法,审查了专业参与社交媒体的好处和风险,并描述了数字和社交媒体工具在报销和实践管理方面可能证明有用的方法。

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