改善与患者及家属的医疗沟通：应对复杂（且多语言）临床环境的技巧。
Improving medical communication with patients and families: Skills for a complex (and multilingual) clinical world.
作者信息
Brindley Peter G, Smith Katherine E, Cardinal Pierre, LeBlanc Francois
出版信息
Can Respir J. 2014 Mar-Apr;21(2):89-91. doi: 10.1155/2014/780270.
Abstract
It has been reported that suboptimal communication represents the largest source of preventable error during acute medical care. Because a significant proportion of ongoing care relies heavily on verbal communication, it is incumbent on clinicians to develop, hone and maintain these skills in the interests of their patients and, at the same time, contribute to a more reliable and patient-focused health care system. This review briefly discusses why communication matters, practical strategies from both inside and outside clinical medicine, the implications of poor translation and the state of medical communication in Canada.
摘要
据报道，在急性医疗护理过程中，沟通欠佳是可预防错误的最大来源。由于相当一部分持续护理严重依赖口头沟通，临床医生有责任为了患者的利益培养、磨练并保持这些技能，同时，为建立一个更可靠且以患者为中心的医疗保健系统做出贡献。本综述简要讨论了沟通为何重要、临床医学内外的实用策略、翻译不佳的影响以及加拿大的医疗沟通状况。
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