GATS Group Consulting.
Department of Management.
J Appl Psychol. 2014 Sep;99(5):976-87. doi: 10.1037/a0036978. Epub 2014 May 26.
In this research, we apply a team self-regulatory perspective to build and test theory focusing on the relationships between team efficacy and 2 key team performance criteria: a performance behavior (i.e., team effort) and a performance outcome (i.e., objective team sales). We theorize that rather than having a linear association, the performance benefits of team efficacy reach a point of inflection, reflective of too much of a good thing. Further, in an effort to establish a boundary condition of the inverted-U shaped relationship we predict, we also test the moderating role played by team goal monitoring in the nonmonotonic relationship between team efficacy and team performance. The results from a lagged field test, in which we collect multisource data from 153 technology sales teams, reveal a significant curvilinear association that is moderated by team goal monitoring behavior. Implications for theory and practice are discussed.
在这项研究中,我们应用团队自我调节的视角来构建和检验理论,重点关注团队效能与 2 个关键团队绩效标准之间的关系:一种绩效行为(即团队努力)和一种绩效结果(即客观的团队销售)。我们推断,团队效能的绩效收益不是呈线性关系,而是达到一个拐点,反映出物极必反的道理。此外,为了确定我们预测的倒 U 型关系的边界条件,我们还测试了团队目标监控在团队效能与团队绩效之间的非单调关系中所起的调节作用。这项滞后实地测试的结果表明,从 153 个技术销售团队收集的多源数据存在显著的曲线关系,这种关系受到团队目标监控行为的调节。讨论了对理论和实践的启示。