Rider Elizabeth A, Kurtz Suzanne, Slade Diana, Longmaid H Esterbrook, Ho Ming-Jung, Pun Jack Kwok-hung, Eggins Suzanne, Branch William T
Department of Pediatrics, Harvard Medical School, Boston, USA; Institute for Professionalism & Ethical Practice, and Department of Medicine, Boston Children's Hospital, Boston, USA; International Research Centre for Communication in Healthcare, Hong Kong Polytechnic University, HK and University of Technology Sydney, NSW, Australia.
International Research Centre for Communication in Healthcare, Hong Kong Polytechnic University, HK and University of Technology Sydney, NSW, Australia; College of Veterinary Medicine, Washington State University, Pullman, USA; University of Calgary (Professor Emerita), AB, Canada.
Patient Educ Couns. 2014 Sep;96(3):273-80. doi: 10.1016/j.pec.2014.06.017. Epub 2014 Jul 5.
The human dimensions of healthcare--core values and skilled communication necessary for every healthcare interaction--are fundamental to compassionate, ethical, and safe relationship-centered care. The objectives of this paper are to: describe the development of the International Charter for Human Values in Healthcare which delineates core values, articulate the role of skilled communication in enacting these values, and provide examples showing translation of the Charter's values into action.
We describe development of the Charter using combined qualitative research methods and the international, interprofessional collaboration of institutions and individuals worldwide.
We identified five fundamental categories of human values for every healthcare interaction--Compassion, Respect for Persons, Commitment to Integrity and Ethical Practice, Commitment to Excellence, and Justice in Healthcare--and delineated subvalues within each category. We have disseminated the Charter internationally and incorporated it into education/training. Diverse healthcare partners have joined in this work.
We chronicle the development and dissemination of the International Charter for Human Values in Healthcare, the role of skilled communication in demonstrating values, and provide examples of educational and clinical programs integrating these values.
The Charter identifies and promotes core values clinicians and educators can demonstrate through skilled communication and use to advance humanistic educational programs and practice.
医疗保健中的人文维度——每次医疗互动所必需的核心价值观和专业沟通技巧——是富有同情心、合乎伦理且安全的以关系为中心的医疗护理的基础。本文的目标是：描述《国际医疗保健人文价值观宪章》的制定过程，该宪章阐述了核心价值观；阐明专业沟通在践行这些价值观中的作用；并提供将宪章价值观转化为实际行动的示例。
我们使用定性研究方法以及全球机构和个人的国际跨专业合作来描述宪章的制定过程。
我们确定了每次医疗互动中人文价值观的五个基本类别——同情心、尊重他人、坚持正直和道德实践、追求卓越以及医疗保健中的公正——并在每个类别中划定了子价值观。我们已在国际上传播该宪章，并将其纳入教育/培训之中。不同的医疗合作伙伴都参与了这项工作。
我们记录了《国际医疗保健人文价值观宪章》的制定与传播过程、专业沟通在展现价值观方面的作用，并提供了整合这些价值观的教育和临床项目的示例。
该宪章确定并推广了临床医生和教育工作者可以通过专业沟通来展现的核心价值观，并用于推进人文教育项目和实践。
