Boykins Anita Davis
ABNF J. 2014 Spring;25(2):40-5.
Effective communication between the patient and nurse is an essential requirement for nursing practice and for patient-centered care. Nursing faculty that teach in undergraduate and graduate nursing programs play a significant role in preparing the nursing workforce to communicate effectively and provide patient-centered care. Patient-centered care, interprofessional collaboration, and informatics are necessary knowledge, skills, and attitudes for nurses across educational levels in order to meet the needs of patients, and improve the quality and safety of the health care system environment. The focus of this article is to provide information on core nursing competencies for effective communication and to discuss communication tools used in patient-centered care, interprofessional collaboration, and informatics.
患者与护士之间的有效沟通是护理实践和以患者为中心的护理的一项基本要求。在本科和研究生护理项目中授课的护理教员在培养能够有效沟通并提供以患者为中心护理的护理人员方面发挥着重要作用。以患者为中心的护理、跨专业协作和信息学是各级护理人员所需的必要知识、技能和态度，以便满足患者需求，并改善医疗保健系统环境的质量和安全性。本文的重点是提供有关有效沟通的核心护理能力的信息，并讨论在以患者为中心的护理、跨专业协作和信息学中使用的沟通工具。
