影响医院员工知识共享意愿与行为以及创新行为的因素。
Factors affecting hospital employees' knowledge sharing intention and behavior, and innovation behavior.
作者信息
Lee Hyun Sook, Hong Seong Ae
机构信息
Department of Health and Medical Administration, Doowon Technical College, Anseong, Korea.
Department of Health Administration, Kongju National University, Kongju, Korea.
出版信息
Osong Public Health Res Perspect. 2014 Jun;5(3):148-55. doi: 10.1016/j.phrp.2014.04.006. Epub 2014 May 9.
OBJECTIVES
To investigate the factors affecting employees' knowledge sharing intention, knowledge sharing behavior, and innovation behavior of the four top-ranked university hospitals in South Korea.
METHODS
Data were collected from employees at three university hospitals in Seoul, Korea and one university hospital in Gyeonggi-Do, Korea through self-administered questionnaires. The survey was conducted from May 29, 2013 to July 17, 2013. A total of 779 questionnaires were analyzed by SPSS version 18.0 and AMOS version 18.0.
RESULTS
Factors affecting hospital employees' knowledge sharing intention, knowledge sharing behavior, and innovation behavior are reciprocity, behavioral control, and trust.
CONCLUSION
It is important to select employees who have a propensity for innovation and continuously educate them about knowledge management based on trust.
目的
调查影响韩国排名前四的大学医院员工知识共享意愿、知识共享行为和创新行为的因素。
方法
通过自填式问卷从韩国首尔的三所大学医院和京畿道的一所大学医院的员工中收集数据。调查于2013年5月29日至2013年7月17日进行。使用SPSS 18.0版和AMOS 18.0版对总共779份问卷进行了分析。
结果
影响医院员工知识共享意愿、知识共享行为和创新行为的因素是互惠、行为控制和信任。
结论
选择具有创新倾向的员工并基于信任对他们进行持续的知识管理教育非常重要。
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