Pemberton M N, Ashley M P, Shaw A, Dickson S, Saksena A
Consultant in Oral Medicine, Clinical Head of Division, University Dental Hospital of Manchester, Higher Cambridge Street, Manchester, M15 6FH.
Consultant in Restorative Dentistry, Associate Clinical Head of Division, University Dental Hospital of Manchester, Higher Cambridge Street, Manchester, M15 6FH.
Br Dent J. 2014 Oct;217(7):375-378. doi: 10.1038/sj.bdj.2014.859.
Patient safety is an important marker of quality for any healthcare organisation. In 2008, the British Government white paper entitled High quality care for all, resulting from a review led by Lord Darzi, identified patient safety as a key component of quality and discussed how it might be measured, analysed and acted upon. National and local clinically curated metrics were suggested, which could be displayed via a 'clinical dashboard'. This paper explains the development of a clinical effectiveness dashboard focused on patient safety in an English dental hospital and how it has helped us identify relevant patient safety issues in secondary dental care.
患者安全是任何医疗保健机构质量的重要标志。2008年,由达兹勋爵领导的一项审查产生的英国政府白皮书《全民高质量护理》将患者安全确定为质量的关键组成部分,并讨论了如何对其进行衡量、分析和采取行动。有人建议采用国家和地方临床策划指标,这些指标可通过“临床仪表盘”展示。本文解释了一家英国牙科医院开发的以患者安全为重点的临床疗效仪表盘,以及它如何帮助我们识别二级牙科护理中相关的患者安全问题。