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价值流映射在新药研发中的新应用:诺华内部的一个案例研究

A new application of value-stream mapping in new drug development: a case study within Novartis.

作者信息

Heinzen Mareike, Mettler Samuel, Coradi Annina, Boutellier Roman

机构信息

ETH Zürich, Scheuchzerstrasse 7, 8092 Zürich, Switzerland.

ETH Zürich, Schmelzbergstrasse 7, 8092 Zürich, Switzerland.

出版信息

Drug Discov Today. 2015 Mar;20(3):301-5. doi: 10.1016/j.drudis.2014.10.009. Epub 2014 Oct 30.

DOI:10.1016/j.drudis.2014.10.009
PMID:25448754
Abstract

In this case study, we evaluated the effect of colocation on the drug development process using value-stream mapping (VSM) on the Novartis Campus in Basel, Switzerland. We compared a colocated team with a control group that was not colocated. The data showed that colocation was not associated with increased process speed in terms of lead lines. However, the colocated team communicated more and reported beneficial experiences, such as faster working processes or improved mutual understanding. VSM workshops revealed not only performance indicators about colocation, but also enhanced communication and cooperation through the evolving discussion.

摘要

在本案例研究中,我们在瑞士巴塞尔的诺华园区使用价值流映射(VSM)评估了同地办公对药物研发过程的影响。我们将一个同地办公的团队与一个非同地办公的对照组进行了比较。数据显示,就前置时间而言,同地办公与流程速度的提高并无关联。然而,同地办公的团队沟通更为频繁,并报告了一些有益的经验,比如工作流程更快或相互理解得到改善。价值流映射研讨会不仅揭示了有关同地办公的绩效指标,还通过不断深入的讨论加强了沟通与合作。

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