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[患者安全:未来的一个主题,该主题的未来]

[Patient safety: a topic of the future, the future of the topic].

作者信息

Schrappe Matthias

机构信息

Institut für Med. Statistik, Informatik und Epidemiologie (IMSIE), Universität zu Köln, 50937, Kerpener Str. 62, Köln, Deutschland,

出版信息

Bundesgesundheitsblatt Gesundheitsforschung Gesundheitsschutz. 2015 Jan;58(1):4-9. doi: 10.1007/s00103-014-2082-5.

Abstract

Almost 10 years ago, the German Coalition for Patient Safety (Aktionsbündnis Patientensicherheit) was founded as a cooperation covering most institutions of the German health care system. As in other countries facing the issue of patient safety, methods for the analysis of "never events" have been developed, instruments for the identification of the "unknown unknowns" have been established (e.g., CIRS), and the paradigm of individual blame has been replaced by organizational, team and management factors. After these first steps, further developments can only be achieved in so far as patient safety is understood as a system property, which leads to specific implications for the further evolution of the healthccare system. The "patient safety movement" has to participate in this discussion in order to avoid misuse of the patient safety concept as a defensive means, merely confined to overcome the adverse events of payment and structural incentives (e.g., diagnosis related groups in the inpatient sector). Because the dominant requirements for the future healthcare system consist of care for an elderly population with chronic and multiple diseases, the focus has to be shifted away from acute and surgical procedures and diseases, as given in the present quality assurance programs in Germany, to prevention and coordination of chronic care. Efforts to improve drug and medication safety of elderly people can be regarded as perfect examples, but other efforts are still missing. Second, the structural problems as the sector-associated optimization of care should be addressed, because typical safety issues are not limited to single sectors but represent problems of missing integration and suboptimal population care (e.g., MRSA). In the third line, the perspectives of society and institutions on safety (and quality of care) must urgently be enlarged to the perspectives of patients on the one hand and the benefit of treatments (e.g., overuse) on the other hand. All these issues are only to be implemented as far as the general societal attitude supportings further improvement of patient safety and is ready to regard it as a major aim for future developments. Cost arguments alone - costs of suboptimal safety can be estimated to around 1 billion in Germany per year - are considered as insufficient to guarantee further improvements because other issues in the healthcare system show similar magnitudes. As a consequence, ethical implications remain as major arguments for ongoing professional and public discussions.

摘要

大约10年前,德国患者安全联盟(Aktionsbündnis Patientensicherheit)成立,作为一个涵盖德国医疗保健系统大多数机构的合作组织。与其他面临患者安全问题的国家一样,已经开发了“永不发生事件”的分析方法,建立了识别“未知的未知因素”的工具(例如,CIRS),并且个人问责的范式已被组织、团队和管理因素所取代。在迈出这些第一步之后,只有将患者安全理解为一种系统属性,才能实现进一步的发展,这对医疗保健系统的进一步演变具有特定影响。“患者安全运动”必须参与这场讨论,以避免将患者安全概念滥用为一种防御手段,仅仅局限于克服支付和结构激励方面的不良事件(例如,住院部门的诊断相关分组)。由于未来医疗保健系统的主要需求包括对患有慢性和多种疾病的老年人口的护理,重点必须从德国目前质量保证计划中的急性和外科手术及疾病转移到慢性护理的预防和协调上。改善老年人药物和用药安全的努力可被视为完美范例,但仍缺少其他努力。其次,应解决作为护理部门相关优化的结构性问题,因为典型的安全问题不仅限于单个部门,而是代表着缺乏整合和人口护理欠佳的问题(例如,耐甲氧西林金黄色葡萄球菌)。第三,社会和机构对安全(以及护理质量)的看法必须迫切地从一方面扩大到患者的看法,另一方面扩大到治疗的益处(例如,过度治疗)。所有这些问题只有在总体社会态度支持进一步改善患者安全并愿意将其视为未来发展的主要目标时才能得到落实。仅成本论据——在德国,次优安全的成本每年估计约为10亿欧元——被认为不足以保证进一步改善,因为医疗保健系统中的其他问题也有类似规模。因此,伦理影响仍然是持续的专业和公众讨论的主要论据。

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