Schers Henk J, Buitenhuis Eibert, Besemer Yoram
Radboudumc, afd. Eerstelijnsgeneeskunde, Nijmegen.
Ned Tijdschr Geneeskd. 2014;158:A8003.
To study whether patients require video consultations in general practice and whether or not video consultation is feasible.
Semi-structured interviews and a pilot study in practice.
We interviewed 25 visitors to the general practice on their views on video consultations in a health centre in the eastern part of the Netherlands. Furthermore, we studied and evaluated the feasibility of video consultation for 21 patients.
Patients' opinions on video consultations differed. Few patients felt that video consultation was suitable for a first contact in a disease episode, and hardly any patient saw possibilities for video consultations from their work station. Many patients favoured the possibility of specialists or family members joining the consultation from a remote location. Although technical problems occurred in more than 80% of consultations, over 80% of patients were satisfied after the video consultation had taken place.
The need for video consultation in general practice is limited. Although many technical problems occurred, video consultations are feasible and can be conducted satisfactorily in practice.
研究全科医疗中患者是否需要视频会诊以及视频会诊是否可行。
半结构化访谈及实践中的试点研究。
我们在荷兰东部一家健康中心采访了25名全科医疗就诊者，了解他们对视频会诊的看法。此外，我们研究并评估了21名患者进行视频会诊的可行性。
患者对视频会诊的看法不一。很少有患者认为视频会诊适合在疾病发作时首次接触，几乎没有患者认为在工作地点进行视频会诊可行。许多患者赞成专家或家庭成员从远程地点加入会诊的可能性。虽然超过80%的会诊出现了技术问题，但超过80%的患者在视频会诊后感到满意。
全科医疗中视频会诊的需求有限。虽然出现了许多技术问题，但视频会诊是可行的，并且在实践中可以令人满意地进行。
