智能手机护士呼叫系统在护理中的应用。

Application of a smartphone nurse call system for nursing care.

作者信息

Chuang Shu-Ting, Liu Yi-Fang, Fu Zi-Xuan, Liu Kuang-Chung, Chien Sou-Hsin, Lin Chin-Lon, Lin Pi-Yu

机构信息

1 Nursing Department, Taichung Tzuchi Hospital , Taichung, Taiwan .

出版信息

Telemed J E Health. 2015 Feb;21(2):105-9. doi: 10.1089/tmj.2014.0071. Epub 2014 Dec 22.

DOI:10.1089/tmj.2014.0071

PMID:25531138

Abstract

BACKGROUND

Traditionally, a patient presses the nurse call button and alerts the central nursing station. This system cannot reach the primary care nurse directly. The aim of this study was to apply a new smartphone system through the cloud system and information technology that linked a smartphone and a mobile nursing station for nursing care service.

MATERIALS AND METHODS

A smartphone and mobile nursing station were integrated into a smartphone nurse call system through the cloud and information technology for better nursing care.

RESULTS

Waiting time for a patient to contact the most responsible nurse was reduced from 3.8 min to 6 s. The average time for pharmacists to locate the nurse for medication problem was reduced from 4.2 min to 1.8 min by the new system.

CONCLUSIONS

After implementation of the smartphone nurse call system, patients received a more rapid response. This improved patients' satisfaction and reduced the number of complaints about longer waiting time due to the shortage of nurses.

摘要