延长预约时长——某诊所的效果
Extending appointment length--the effect in one practice.
作者信息
Wilson A
出版信息
J R Coll Gen Pract. 1989 Jan;39(318):24-5.
Abstract
The effects of extending appointment length from 7.5 to 10.0 minutes in the evening surgeries of two general practitioners in one general practice were examined. The mean consultation length increased from 7.4 to 8.4 minutes. Most of this change appeared to be due to a small increase in the length of shorter consultations and was true for all age groups. The time that patients had to wait did not decrease and for one doctor actually increased. However, the results suggest that with longer appointments there is more discussion of lifestyle factors and more screening activity.
摘要
研究了在一家普通诊所中，将两位全科医生晚间门诊的预约时长从7.5分钟延长至10.0分钟的效果。平均诊疗时长从7.4分钟增加到了8.4分钟。这种变化大部分似乎是由于较短诊疗时长略有增加所致，且所有年龄组均如此。患者等待的时间并未减少，对其中一位医生而言实际上还增加了。然而，结果表明，预约时间延长后，对生活方式因素的讨论更多了，筛查活动也更多了。
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本文引用的文献
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J R Coll Gen Pract. 1983 Mar;33(248):143-7.
2
Consultation length: general practitioners' attitudes and practices.咨询时长：全科医生的态度与做法。
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How can good general practitioner care be achieved?如何实现优质的全科医生护理？
Br Med J (Clin Res Ed). 1987 Jan 17;294(6565):161-2. doi: 10.1136/bmj.294.6565.161.
4
The "five minute" consultation: effect of time constraint on clinical content and patient satisfaction.“五分钟”会诊：时间限制对临床内容和患者满意度的影响。
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