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探索烟草行业在社交媒体上如何展示和推广自身。

Exploring how the tobacco industry presents and promotes itself in social media.

作者信息

Liang Yunji, Zheng Xiaolong, Zeng Daniel Dajun, Zhou Xingshe, Leischow Scott James, Chung Wingyan

机构信息

School of Computer Science, Northwestern Polytechnical University, Xi'an, China.

出版信息

J Med Internet Res. 2015 Jan 21;17(1):e24. doi: 10.2196/jmir.3665.

Abstract

BACKGROUND

The commercial potential of social media is utilized by tobacco manufacturers and vendors for tobacco promotion online. However, the prevalence and promotional strategies of pro-tobacco content in social media are still not widely understood.

OBJECTIVE

The goal of this study was to reveal what is presented by the tobacco industry, and how it promotes itself, on social media sites.

METHODS

The top 70 popular cigarette brands are divided into two groups according to their retail prices: group H (brands with high retail prices) and group L (brands with low retail prices). Three comprehensive searches were conducted on Facebook, Wikipedia, and YouTube respectively using the top 70 popular cigarette brands as keywords. We identified tobacco-related content including history and culture, product features, health warnings, home page of cigarette brands, and Web-based tobacco shops. Furthermore, we examined the promotional strategies utilized in social media.

RESULTS

According to the data collected from March 3, 2014 to March 10, 2014, 43 of the 70 representative cigarette brands had created 238 Facebook fan pages, 46 cigarette brands were identified in Wikipedia, and there were over 120,000 pro-tobacco videos on YouTube, associated with 61 cigarette brands. The main content presented on the three social media websites differs significantly. Wikipedia focuses on history and culture (67%, 32/48; P<.001). Facebook mainly covers history and culture (37%, 16/43; P<.001) and major products (35%, 15/43), while YouTube focuses on the features of major tobacco products (79%, 48/61; P=.04) and information about Web-based shops (49%, 30/61; P=.004). Concerning the content presented by groups H and L, there is no significant difference between the two groups. With regard to the promotional strategies used, sales promotions exist extensively in social media. Sales promotion is more prevalent on YouTube than on the other two sites (64%, 39/61 vs 35%, 15/43; P=.004). Generally, the sale promotions of higher-cost brands in social media are more prevalent than those of lower-cost brands (55%, 16/29 vs 7%, 1/14; P<.001 for Facebook; 78%, 28/36 vs 44%, 11/25; P=.005 for YouTube).

CONCLUSIONS

The prevalence of cigarette brands in social media allows more pro-tobacco information to be accessed by online users. This dilemma indicates that corresponding regulations should be established to prevent tobacco promotion in social media.

摘要

背景

烟草制造商和销售商利用社交媒体的商业潜力在网上进行烟草促销。然而,社交媒体中支持烟草内容的流行程度和促销策略仍未得到广泛了解。

目的

本研究的目的是揭示烟草行业在社交媒体网站上展示了什么以及如何进行自我推广。

方法

将70个最受欢迎的香烟品牌根据零售价分为两组:H组(零售价高的品牌)和L组(零售价低的品牌)。分别以70个最受欢迎的香烟品牌为关键词,在Facebook、维基百科和YouTube上进行了三次全面搜索。我们识别了与烟草相关的内容,包括历史文化、产品特点、健康警示、香烟品牌主页和网络烟草商店。此外,我们研究了社交媒体中使用的促销策略。

结果

根据2014年3月3日至2014年3月10日收集的数据,70个代表性香烟品牌中有43个创建了238个Facebook粉丝页面,在维基百科中识别出46个香烟品牌,YouTube上有超过12万个支持烟草的视频,与61个香烟品牌相关。三个社交媒体网站上呈现的主要内容有显著差异。维基百科侧重于历史文化(67%,32/48;P<0.001)。Facebook主要涵盖历史文化(37%,16/43;P<0.001)和主要产品(35%,15/43),而YouTube侧重于主要烟草产品的特点(79%,48/61;P=0.04)和网络商店信息(49%,30/61;P=0.004)。关于H组和L组呈现的内容,两组之间没有显著差异。关于使用的促销策略,促销活动在社交媒体中广泛存在。YouTube上的促销活动比其他两个网站更普遍(64%,39/61对35%,15/43;P=0.004)。一般来说,社交媒体中高成本品牌的促销活动比低成本品牌更普遍(Facebook上为55%,16/29对7%,1/14;P<0.001;YouTube上为78%,28/36对44%,11/25;P=0.005)。

结论

香烟品牌在社交媒体中的流行使在线用户能够获取更多支持烟草的信息。这种困境表明应制定相应法规以防止社交媒体中的烟草促销。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/ef2c/4319084/f3047eb75e6d/jmir_v17i1e24_fig1.jpg

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