Department of Social and Organizational Psychology, VU University Amsterdam , Amsterdam, The Netherlands .
Cyberpsychol Behav Soc Netw. 2015 Mar;18(3):135-40. doi: 10.1089/cyber.2014.0542.
Résumés are screened rapidly, with some reports stating that recruiters form their impressions within 10 seconds. Certain résumé characteristics can have a significant impact on the snap judgments these recruiters make. The main goal of the present study was to examine the effect of the e-mail address (formal vs. informal) used in a résumé on the hirability perceptions formed by professional recruiters (N=73). In addition, the effect of the e-mail address on hirability perceptions was compared to the effects of spelling errors and typeface. Participants assessed the cognitive ability, personality, and the hirability of six fictitious applicants for the job of an HR specialist. The hirability ratings for the résumés with informal e-mail addresses were significantly lower than the hirability ratings for résumés that featured a formal e-mail address. The effect of e-mail address was as strong as the effect of spelling errors and stronger than that of typeface. The effect of e-mail address on hirability was mediated by perceptions of conscientiousness and honesty-humility. This study among actual recruiters shows for the first time that the choice of the e-mail address used on a résumé might make a real difference.
摘要通常会被快速筛选，有些报告称招聘人员在 10 秒内形成印象。某些简历特征会对这些招聘人员的快速判断产生重大影响。本研究的主要目的是检查简历中使用的电子邮件地址（正式的与非正式的）对专业招聘人员形成的可雇佣性感知的影响（N=73）。此外，还将电子邮件地址对可雇佣性感知的影响与拼写错误和字体类型的影响进行了比较。参与者评估了六位虚构的人力资源专员职位申请者的认知能力、个性和可雇佣性。具有非正式电子邮件地址的简历的可雇佣性评分明显低于具有正式电子邮件地址的简历的可雇佣性评分。电子邮件地址的影响与拼写错误的影响一样强，比字体类型的影响更强。电子邮件地址对可雇佣性的影响受尽责性和诚实-谦逊感知的中介作用。这项针对实际招聘人员的研究首次表明，简历上使用的电子邮件地址的选择可能会产生真正的影响。
